Major bank axing key service for ‘all’ two million customers within weeks

Major bank axing key service for ‘all’ two million customers within weeks

by

Major Bank Set to Cut Key Service for All Two Million Customers in Coming Weeks

A major bank is dropping a key service, impacting two million customers. This change will make banking a bit trickier for many.

Business

First Direct, HSBC, UK, Banking, Customers

London: A big change is coming for First Direct customers. The bank is cutting a service that will affect all two million of them. Starting April 9, they won’t be able to use HSBC’s self-service machines to deposit cash. That’s a real hassle for many folks.

First Direct is known for being a phone and online bank. They don’t have branches, so customers usually rely on HSBC for in-person banking. Now, they’ll have to wait in line at HSBC branches to get help. Not ideal, right?

While customers can still withdraw cash for free at ATMs or HSBC counters, they need to call ahead to arrange it. That’s just another step to remember.

First Direct suggests using their mobile app to deposit cheques. They also mention that customers can mail cheques or visit any HSBC branch or Post Office. It’s a bit of a juggling act now, but they’re trying to make it work.

So, if you’re a First Direct customer, get ready for some changes. It might take a little extra time to manage your banking needs. Just keep an eye on those updates!

Image Credits and Reference: https://www.birminghammail.co.uk/news/cost-of-living/major-bank-axing-key-service-30811026