The majority of pet owners was more clarity from vets about their fees.
That was the finding of research by John Lewis Pet Insurance, which was revealed that 78 per cent of pet owners want more clarity about how much treatment costs, with 28 per cent saying they were not always fully informed about how much pet treatment would be before proceeding.
The study amongst 2,000 UK pet owners was commissioned by John Lewis to understand perceptions of veterinary care costs and the importance of pet insurance.
Some pet owners said they have been charged more than anticipated when visiting the vet, with 38 per cent believing that they had been charged more than they were originally quoted.
Martin Stevens, veterinarian, said: “Be sure to ask about any potential medicines, necessary overnight stays, and any post-treatment needs. This will give you a full a picture of the costs and care required. Vets are always happy to help and want pet owners to feel comfortable and informed.”